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The Tricare MHS Genesis Patient Portal is a website the Military Health System website that provides a one-stop shop for every service member’s medical information. It also allows patients to manage their care, locate and schedule appointments, and refill prescriptions online. Patients can access their records from any computer or mobile device with an internet connection. This portal is available 24 hours a day, seven days a week, 365 days a year.

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What Is the Benefit of MHS Genesis Portal?

The portal improves care continuity by showing doctors and staff the patient’s complete medical history at a glance. Providers can also see their patients’ vital signs and lab results without asking with the portal. It also has a medical record that helps providers fill out the proper forms for billing insurance companies. Its secure messaging system can also help providers reach out to patients when they get sick or go on vacation. In the past, providers had to schedule an appointment with a patient and then schedule another follow-up appointment when they felt their condition was improving.

Can You Access the Portal From Home?

With the portal, providers can see the patient’s health records and send messages about appointments or labs without having a physical in-person meeting. Providers also can pull up the patient’s health record on a phone or tablet and make a call, send an email, or send a text message. The portal improves care continuity by showing doctors and staff the patient’s complete medical history at a glance. Its secure messaging system can also help providers reach out to patients when they get sick or have a difficult time. The system is also helpful for emergency management by providing information about the patient’s history, such as allergies or medications. The portal also offers personalized tools to document and track symptoms, hygiene needs, instructions from doctors or nurses, and other vital information they might want.